Privacy Policy

Yough Lake Marina (“we,” “us,” or “our”) operates the website ylmarina.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when using our website, including:

• Dock Slip Waitlist: Name, email address, phone number, mailing address, and boat information (type, make, model, year, color, and dimensions).
• Problem Reports: Name, email address, phone number, description of the issue, dock/slip location, and photographs you choose to upload.

Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• Pages you visit and how long you spend on them
• Your general geographic location (country/region, not precise address)
• Device type, browser, and operating system
• How you found our website (e.g., social media, direct visit)

This data is aggregated and does not personally identify you. It helps us understand how visitors use our website so we can improve it. Google Analytics is operated by Google LLC and is subject to Google's Privacy Policy.

How We Use Your Information

We use the information we collect to:

• Manage our dock slip waitlist and contact you when a slip becomes available
• Respond to and resolve maintenance issues reported through the website
• Send marina updates, seasonal information, and important notices
• Improve our website and services

How We Protect Your Information

Your information is stored on secure, encrypted servers hosted by DigitalOcean. Administrative access to your data is protected by password authentication with rate limiting to prevent unauthorized access. Photographs uploaded through problem reports are stored on DigitalOcean's content delivery network.

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service Providers: We use DigitalOcean for hosting and data storage, and Google Analytics for website analytics. These providers only process data on our behalf and are contractually obligated to protect it.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process.

Third-Party Links

Our website contains links to third-party services, including our boat rental booking system (powered by Stellar IMS), Facebook, Google Maps, and the U.S. Army Corps of Engineers. These third-party sites have their own privacy policies, and we are not responsible for their practices.

Cookies and Browser Storage

Our website uses cookies and browser storage for the following purposes:

• Google Analytics cookies: Used to distinguish visitors and understand website usage patterns. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Administrative authentication: If you are a marina administrator, a session token is stored in your browser to keep you logged in. This token expires after 24 hours.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Waitlist entries are kept until you are assigned a slip or request removal. Problem reports are retained for our maintenance records. You may request deletion of your personal information at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us: